Frontline Supervisor
The Frontline Supervisor focuses on common management issues and provides problem-solving strategies to deal with these concerns. Information is presented in an easy to read question/answer format. Concerns addressed in this publication include workplace conflict, critical incident response, employee behavior problems, and supervisor referral scenarios. This publication enhances supervisory skills, and can assist in reminding your supervisors and managers that the EAP is a valuable resource for a variety of supervisory concerns.
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