Please Read: Important Procedural Expectations

As an affiliate of Workplace Solutions, we expect that:

1. you will promptly contact the client to schedule the initial EAP appointment unless otherwise indicated
2. the client needs to be offered a routine initial appointment within 4 (four) business days of our initial contact with you. Emergency referrals need to be seen within 24-48 hours.
3. you will notify our intake department of the date & time the initial appointment has been scheduled 
4. you will contact the case manager after the assessment to provide your clinical impressions and follow up plan
5. all clinical forms must be submitted within forty-five (45) days of session completion to ensure reimbursement 
6. all invoicing will be directed to Workplace Solutions; under no circumstances will invoices be sent to a client for EAP sessions!    

NOTE: Additional sessions may be available beyond the initial assessment sessions authorized, however any subsequent sessions held without prior authorization will not be reimbursed.

Affiliate Resources:

» Reference Guide
» Clinical Forms
» Spanish Documents